As a professional services company, you are by definition offering your services to clients.  That makes the client the most important part of any PS organization.  Everything in the PSE revolves around the delivery of services to the client. This is why “The Client” is at the center of the PSE icon.

​

I know it is not unique to say the client is the primary focus of your business.  What is unique is the way the PSE looks at clients and client personas to drive solution delivery, while holding the client accountable for being a good partner in that relationship.

The Client

The Professional Services Ecosystem™